Shipping policy

Last updated: November 2025

Processing Time

All orders are processed within 1–3 business days after receiving your payment confirmation.
You will receive an email notification once your order has been shipped.

Note: Orders are not shipped or delivered on weekends or holidays.

---

Estimated Shipping Times

We work with trusted fulfillment partners to ensure fast and reliable delivery.

Please note that delivery times may vary depending on factors such as customs clearance, weather conditions, and postal delays.

---

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
The tracking number will be active within 2–3 business days after dispatch.

---

Shipping Charges

Shipping charges for your order will be calculated and displayed at checkout.
We occasionally offer free shipping promotions — these will be clearly displayed on our website.

---

Order Delays

If there are any delays in shipment, we will notify you by email.
Please allow some extra time during high-demand periods such as holidays or sale events.

---

Wrong Address Disclaimer

It is the responsibility of the customer to ensure that the shipping address provided is correct.
We cannot take responsibility for orders shipped to an incorrect address entered at checkout.

---

Lost or Damaged Packages

We are not responsible for lost or stolen packages. However, if your tracking information shows that your package was delivered but you did not receive it, please contact us and we will assist you in resolving the issue.

---

Customs, Duties, and Taxes

We are not responsible for any customs and taxes applied to your order.
All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

---

Contact Us

If you have any questions regarding shipping, please contact us:

📧 Email: utubebrand@gmail.com
🌐 Website: https://www.gobestbrand.com/